QUESTIONS

We offer FREE shipping to all orders $100+ and have a standard flat rate shipping fee of $10 on orders under $100.

For your own safety and convenience we receive all payments via PayPal to ensure fast, secure service. This way we can process and ship your order as quickly as possible.

Once your order has been processed (see FAQ “What exactly happens after I order?”), you should expect to see your package in approximately 2-5 business days. Weekends, holidays and after hours orders may very your delivery time from standard delivery.

We use PayPal to ensure all credit card information is protected and monitored, any information that we keep is 100% confidential and is never shared without your permission.

Once we have received payment your order will be processed at our West Coast head office during our morning hours until noon (PST), any orders placed after noon (PST) will be processed by noon (PST) of the next business day. After the order is processed through our office it will be shipped from the warehouse within 24-48 hours. When your package has been shipped from the warehouse delivery can be expected in 2-5 business days.

In your package you will receive a packing slip with all items you ordered but is no dollar amount found on this. Your email confirmation would act as your invoice, but if you have any questions or concerns with this feel free to contact us.