Customer support — Magnum Nutraceuticals
Talk to a
real human.
no bots, no ticket black holes — promise
Questions about an order, a product, or putting Magnum on your shelves — send us a note and a real person will get back to you.
- Replies within 1 business day
- Support Monday–Friday
- Proudly Canadian, shipping worldwide
Send a message
Tell us what you need.
Quick answers
Before you hit send.
Most messages we get are one of these. If yours is here, you just saved yourself a day.
Where's my order?
When your order is dispatched, you will receive a shipping notification email with a tracking number and a tracking URL to monitor the progress of your package.
Can I return or exchange a product?
Eligibility, timelines, and the how-to are all in our shipping & returns policy. If your situation doesn't fit neatly, send us a message with your order number and we'll sort it out.
I ordered the wrong flavour or size.
Message us as soon as possible with your order number and the swap you want. If the order hasn't shipped yet, we can usually catch it.
Which product or stack is right for me?
Answer these 5 questions to receive a personalized stack recommendation in your email.
How do I carry Magnum in my store or gym?
Head to the trade partner program to apply. Wholesale pricing, support, and marketing assets come with it.
How do I become a Magnum athlete?
Applications go through the athlete program page. Tell us who you are, where you compete, and why Magnum.
Still scrolling? Just ask.
Thirty seconds in the form beats thirty minutes of searching. Or skip straight to the good stuff.